My insurance called me in response to my email complaint to take my verbal complaint. So, it turns out that my health insurance company DOES automatically stop patients' prescriptions whose dr ordered labs expire. Only, since the dr. and his/her team never sends patients a reminder or an auto reminder email to get those labs done, patients' prescriptions get automatically stopped until they complete their labs and then the authorization to stop the refills gets deleted by the healthcare system.

So, I learned something new. I jumped to quite a conclusion (I admit). But now I'm even more upset b/c I haven't seen this endo in a year and didn't know I had outstanding blood work labs that expired.