Quote:
Originally Posted by Motts
My insurance called me in response to my email complaint to take my verbal complaint. So, it turns out that my health insurance company DOES automatically stop patients' prescriptions whose dr ordered labs expire. Only, since the dr. and his/her team never sends patients a reminder or an auto reminder email to get those labs done, patients' prescriptions get automatically stopped until they complete their labs and then the authorization to stop the refills gets deleted by the healthcare system.
So, I learned something new. I jumped to quite a conclusion (I admit). But now I'm even more upset b/c I haven't seen this endo in a year and didn't know I had outstanding blood work labs that expired.
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When you see him/her, ask how often you need those labs done. I assume once a year is a normal time frame. Maybe less often. Then you keep track of it on a calendar. Would be nice if they reminded, seems like a common courtesy, but looks like they don’t. Seems like something less crucial like teeth cleaning gets reminded non stop (my dentist drives me nuts whth those) but I guess they don’t think to remind about important labs. Smh