Yesterday, I had a work related issue that took five and a half hours of my time and I still couldn't solve it! My customers are making the hour long trek to my other store to continue the process. I expended so much mental energy on this task, I dreamed I was still doing it! At any rate, I did a little research when I woke up, so I have a few avenues to explore for solutions.

Had to chat with my boss because of the absurdly long length of time (most of my shift and all of my breaks) it took to get them nowhere. She was sympathetic, but said don't make a habit of it. Fair enough.

I really hope I can get them situated!