Work was... stressful yesterday. Had a pair of customers come in with a situation I found out later that they put themselves in! One was OK, but the other one was, to put it charitably, strung out, anxious , obnoxiously loud and not so subtly racist when he thought no one was looking. The manager at the Wally World I worked at let me know he was a stone's throw from being kicked out if he kept it up.

After about 40 minutes of this crap, he decides to drop the bombshell that he had a service card all along! The entire source of his "irritation" was the fact that his service had lapsed "too early" (it had in fact lapsed right on time) and he refused to buy a service plan out of "principle" because he believed he was owed a free service plan, which the promise was on a letter the company sent, but the company wasn't going to honor it for lapsed service. I say "principle" rather than principle because holding that necessary item back speaks to trying to use me to get phone service he was ambivalent about in the first place.

Bit of poetic justice: He used his "newly found" service card, to activate service and we quickly found out the SIM card was shot. I tried it on three phones and the card wouldn't read on either one. It was like the SIM didn't exist and because the SIM is what has the phone number and the cell service info, the customer was right back where he started. Couldn't have happened to a nicer guy. At that point, there was nothing I could do. Any solution I had for an immediate fix would require at least $30 spent and since they were that miserly over a service card, that wasn't happening.

They were there for a good two hours and I was only so happy to leave. I was also happy to know people would have my back if a situation like that arises again. Hopefully, I won't have to test it for a while.

On a non-work related note, I shuffled around my streaming services. I got rid of two and added Netflix. I figured I'd give it a go after 4 movies and series piqued my interest! I'm diving into 1899, which at this point is a moody mystery surrounding a ghost ship that was found by it's sister ship drifting in the middle of the Atlantic. All of the characters are shown to be running from something or someone and two of them have a direct connection to someone who was a passenger on the ghost ship. Looking forward to episode 2!!

Hopefully work will be less stressful!