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I'm sorry, Kit. That is ridiculous.
I've forgotten how old you said she is, but there's no excuse for sending a client on a 2.5 hour round trip to a session that they're not going to have.
Even if it was a severe concussion, I don't think memory lapses on that level can be explained away like so.
There is a definite difference between what you are used to, and what you are worthy of...what you deserve. You deserve care and support that you can absolutely rely on.
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'Somewhere up above the great divide Where the sky is wide, and the clouds are few A man can see his way clear to the light 'You have all the grace you need for today, and today is all that matters.' - Steve Austin
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