That’s a tough scenario, it sounds like you all did everything you could given the circumstances.
Yes it’s irritating and upsetting (you’re trained to help people and it must be so frustrating when circumstances don’t allow for you to do that) but I can say from my job/life experience that there’s a good portion of the general public who just about get by, it’s quite sad really but it’s how it is. It sounds like you did all you could to problem solve but when the puzzle is incomplete it’s not easy. It’s probably not her fault (she may be losing cognitive abilities or they may never have been that high) and she’s probably struggling in more than one area of her life.
Maybe accepting others have challenges beyond our knowledge might be part of the compassion journey for you?
I like what Bill said about forebearance too.
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