So the receptionist basically called me a liar that she's got no notes and they don't do prior authorization through the pharmacy. The pharmacy hasn't talked to my Dr. when I know they have. So it can take two weeks from today. So I cried when I got off the phone. I'll see her tomorrow so who knows how she'll react. I know she's upset because I'm almost out of meds but I've been dealing with it through the pharmacy. Not knowing they have their own pre-authorization team.