Hard to ignore and un learn something like that when as well as the word "stupid" he would also hit her round the back of the head when he was calling her that word

he'd yell at her a lot as well and often she wouldn't even know/understand what he was angry at her over

willowtigger not good enough

she's in no rush to get anything on her profile fixed cause she knows the staff are busy, so they can take their time getting round to her profile