Thank you for being so very perceptive.
I also appreciated your point about surgeons and such desensitising themselves to talking about certain things over time.
Maybe you're right and that's what was going on for her.
I still think in a situation like that the focus should be on the person who's made the call.
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'Somewhere up above the great divide
Where the sky is wide, and the clouds are few
A man can see his way clear to the light
'You have all the grace you need for today, and today is all that matters.' - Steve Austin