Tim Hortons uses cream with 18%!! milk fat. This is usually why people rave about the coffee. However most don't realize that this extreme cream is the root of it's yummeriness. I've had it with milk and it's nowhere near as tasty. Like yourself many have bought the stuff for home and have been disappointed. If you've had Tims with cream and liked it then the way to success at home is a carton of good ol' 18% creamer. It's pretty ordinary stuff otherwise I think. Just my observation.

They do have that policy about fresh coffee and that's good news although on occasion I've gotten one past it's prime. Not often mind you and they will replace it if you ask.