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Seriously, this is a multi-million dollar global company and this woman was sat on the phone with her feet on the front reception desk while I stood outside glass locked doors for 30 minutes waiting to be let inside to interview for that same role she was supposedly the trainer for.
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This woman is just a receptionist. She is not responsible for unlocking the doors so people can enter the building. She is not even responsible for comforting people waiting to get in.