Short and sweet right now. Heading into work hoping there's much less shenanigans today. Had a customer yesterday who had major "Karen" energy. Working with a phone that crapped out in the middle of the transfer process. No one's fault, mine or hers. It just happened. I explained the situation which was essentially you have service, but the phone decided to show its faults at a very inopportune time and made my recommendation. She refused to take my recommendation, accused me lying to her and withholding information and threatened legal action, promised to complain, said she'd have my job, blah blah blah.

I don't think anything will happen, but just in case her stink blows upwind, I let the necessary people know just in case. We were of a mind on nothing happening, but they thanked me for letting them know.