My good customer service experience: (or at least one of them.) When I got a computer virus - a bad one that just about killed the computer, Stuart from Staples put in about five hours of overtime cleaning it out of my computer. Com to think of it, When the IRS totally screwed up and told me I owed I forget how many thousands of dollars, this wonderful H&R Block person, explained the problem in terms that an untrained monkey could understand, and the IRS was satisfied. (I was a nervous wreck.)

My bad customer experience - Comcast texted me. There's a problem with my wifi. Do I want to make an appointment with a tech to fix it? Press 1 for yes. (Yes, the text was from Comcast.) I pressed 1. The robot on the other end couldn't understand.

Please keep smiling and looking for the good. It's out there. We just notice the bad easier.