As a part of my job description I work with social workers and various other case workers in disability networks/employment vocational agencies etc etc

If you are telling this person that you could only have a job in a brightly lit room and large fonts available because you have visual impairment or your diagnosed anxiety makes it hard to work highly stressful fast pace jobs, then they must listen and it’s bizarre if they aren’t listening to you. They must listen and act accordingly.

But if you want to discuss how you feel about something, they don’t have the time for that and I am sure it’s not their task. It’s not that they aren’t trained. It’s just not their job. I also think that they probably can’t justify discussing your feelings if they are assigned a task to get you employed at some point.

I’d look for some type of peer support groups if you want to share thoughts and feelings. Employment agencies might not be the right places for that