One of my supervisors shouts all the time by default, I’m not sure if she’s hard of hearing. Another colleague asked her not to shout and she answered that she’s tried to talk more softly but she can’t. I struggle to understand this - how can someone have no volume control?

I like her as a person but I notice I’m rattled after working a shift with her. Trying to zone out but not easy. Shouting feels so abrasive to me, even if there’s no bad intentions.