Sorry I don’t think it’s personal. I don’t know your time zone but if you post at midnight most people are asleep. I definitely was.

I just got to work and have to hurry up so I can’t post much until a bit later. But I think it’s a good plan to go there in person and also talk to a legal aide. Maybe they could help to expedite your refund.

I didn’t know food banks ask for a proof. It’s crazy. Who’d go to a food bank if they don’t need one. I’d call local churches if they have anything they are running around holidays? Food pantry? Describe dire situation and I am sure they have something.

Post on nextdoor. Describe your situation. I know in my area people will drop food and pet supplies at your door if you are in need or will tell you where you can get free stuff, no proof needed