Dealing with a customer with clinically delusional thinking. She has been in at least half a dozen times certain that an ever changing "they" have been "hacking" or "tapping" her phones. All of the "hacks" she references are buttons pressed or just quirks of the phone. She refuses to admit to pressing buttons, insisting "they" have done it.

To that end, she has had three numbers passed between six phones and is surprised when the prepaid company suspects fraud. She gets angry when people won't help her and/or indulge her conspiracies. She's burned every bridge she could have in my store, including mine as of today.

As an added bit of "fun," any time she's called out on her BS, she tries to say everyone's bullying her, a "poor old woman who just had a stroke." I'm 75% sure she's lying. I'm well aware brain trauma can cause confusion, agitation and cognitive issues, but she seems to drop the confusion and becomes very clear eyed and very demanding when she thinks she can get money from someone. Or if she can get someone she doesn't like in trouble. Which for her is everyone.

I'm in the break room right now, but I've got an inclination she about to be banned from my store.

Fun day.