LT - I've used their crisis text line. I find it harder to explain the situation through writing than talking, especially with them. Though I like the text line because you can do it privately when you're in the house with people. It's a hit or miss with who you get. Some are really good at listening and offering advice. Some push skills. I would rather a listener than a skill pusher. I have trouble getting off the line with the bad counselors. I don't want to continue with them, but I don't want them calling the police on me either! Though one time I had to hang up on the guy. He was making things worse.

I'm sorry you felt bad enough that you needed to use them, but also glad that you do have that as a back up.