Scarlet, I'm sorry you're struggling so much and that L hasn't been there for you recently. I'd also be upset that she took so long to reply (and then didn't really respond to your email).

But I wanted to address the part I bolded. For me, I can often be bad about getting back to people (friends, family, etc.). I usually have every intention of doing so. And in many cases, I've thought about the person quite often, even thought out what I was going to say. But then I don't get around to sending the text/email/message for whatever reason, like I'm about to, and something comes up.

However, it doesn't mean that I've forgotten them. Which I imagine is the case with L.

Also, newborns are a *lot* of work and exhausting. They often need to be fed every couple hours (depending on how she's being fed) and have diapers changed around that often. And tend to be awake a bunch during the night. So L is likely struggling through that phase.

However, once they're out of the newborn stage, they don't need to eat as often (as they can eat more at a time) and typically get better at sleeping. I'm saying this because L may not have time right now, but she should gradually have more time. And some of it can be working out a routine and getting used to it.

But I would definitely express your concerns about time and find out what you can expect in terms of responses to emergency contact. I imagine she's doing her best and wants to be there for you, but it's just a struggle and a balancing act right now.

This is partly speaking from my own experience. The first 2-3 months with D were a bit of a nightmare in terms of my being able to function (didn't help that I had what I later realized was postpartum depression). But it got more manageable with time. So I wouldn't assume how it is now with L is how it will be in even a month or two from now.