.. handing Brian tissues and a shoulder.

Brian, I'm sorry this happened. I can understand your initial shock and anger and hurt.

If she felt she couldn't help you, she did the right thing to tell you so you can get what you need. To feel she couldn't help you yet keep you as a client wouldn't be fair or helpful to you.

I hope you'll give a new person the opportunity to get to know you and to help; this may be a move to someone you enjoy even more, really connect with and enjoy working with.