Ugh, I'm sorry. I guess she's trying to follow the rules of HIPAA, but I understand how that would feel uncaring. If he's saying he's concerned for your safety, she could at least potentially reach out to you.

I think you could choose to consent to her talking to him, in a legal sense, if you wanted that. Also, as I understand it, he can tell her things (like in a phone call or voicemail), but without your permission (may need to be in writing or at least like over email), she can't say anything to him about what's going on with you. But she could listen to him say he's worried about your, or something like that.