Quote:
Originally Posted by jesyka
I did tell her that. After that she STILL texted me soon after that freaking out about her daughter not answering her phone when she was sick.
Wth? Ugh! So I reminded her of my boundary & she stopped bugging me all the time now, finally!
She just sent me reminders for appointments now.
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Sounds like you're handling the problem well. It's best to have firm, simple rules that you stick to. You kind of have to train some of these clients and their families to be reasonable. Some aren't even trainable.