Quote:
Originally Posted by Calla lily12
Yes...that's me too. If I'm not able to do something when I feel I need to, things get nasty.
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Honestly, my old card expired and I ordered a new one forever ago, but the account's website has cards and the accounts as different things and I only updated my address for my accounts, not this card I barely use, so it went to my old address. I didn't figure this out until it was like a week after I was supposed to get it in the mail/they said to call if it doesn't come in, I updated my address and called and explained the address screw up and they said one should've come in by last Monday, so I called again and they said to give it a couple days/til yesterday to order a new one because the post office is slower and dumber than it was when they put in the estimated day, and honestly was super glad they said I could reorder a new card online and was able to do that after I checked the mail at the end of the day AFTER their customer service hours are over and still haven't gotten it (they probably weren't even open yesterday either) and didn't have to wait until this morning to call and order.
The things to be grateful for--like technology's ability to satisfy a need for instant gratification (but also delay it because now instead of calling and getting an instant pick-up and chat a lot of people prefer to text, or worse, only use FB messenger, and it's easier to be more confident in the assumption if someone hates you or not if they don't answer calls vs. texts).