My Support Forums - View Single Post

nonightowl · Jun 20, 2025, 11:36 AM

This is the only thread I feel safe posting in, check in wise. I feel I'm just eating, sleeping, exercising and reading. I like to read but I can't do it all day. I don't want to watch TV all day either.

Just really need something good to happen, something to work out. I don't trust people much now, because of so many betrayals.

This is my only support, and now I can't go on here as much as I'd like because now my landline (copper) phone service has been out of order for over a week now. In 30 years this has never happened. And this year, it happened in March but it was fixed the same day. And done remotely, no waiting around at home.

Now last week it happened again, and first they told me it will be fixed by June 14, then it was 18th, now it's an unknown date. More uncertainty, with everything going on in the country and world. I have to now use my stupid cell phone for calls, yet it has poor reception and the battery runs down so fast. It drains when I'm not even TOUCHING it and it was like that when new.

If not for the cell, I'd be cut off from the world and have no way to call anyone if I have to. And because I now have to use it for calls, I have to watch my data use even more closely. I don't have unlimited data. And it seems the browser uses more data than anything, battery too. Fortunately I don't need to make many calls, but I still need to save data. I feel even more isolated and alone though, like nobody cares and nobody will be in a hurry to fix it. It's an area outage supposedly, and I know it has happened in other states. Yet this is no consolation to me.

Stupid company with its deep pockets don't want to spend more money on maintaining an "old" network that is more reliable (usually) than cell. In spite of this experience, I still feel landlines are more stable. They don't need charging, don't need 4 bars for a clear connection, and still work during a power outage. And during storms. If the power goes out, I can't charge the cell phone so it's no good to me. Yesterday I had to make two calls and had to call twice, as the first time the calls didn't go through. I don't have that problem with the landline. And I have certain numbers on speed dial too.

I've been wanting to get this out of my system for days and couldn't get online until now. To save data, I'm at the senior center where I can use computers for a limited time on certain days. I know this is a minor thing compared to what's happening today in the country, but I need as much as stability as I can get. Suddenly that reliable phone has no dial tone. Everyone says something different, one rep told me it's vandalism. Thieves want the copper wires. They should have the network better protected but that costs more money. Maybe make it so if anybody touches them, they'll get shocked.

The worse part is I've already paid for service I'm not getting. They bill in advance, so I had to call to get credit. I don't trust that they will do it "automatically".