Thanks, I went back to tech support because I've seen the error message "no detectable hard drive, hard drive may need to be reseated; no bootable disk" 3 times since then. They updated my bios for me. I LOVE that remote program, just connect and they fix it. Seems to me I had this problem a couple of laptops ago and the hard drive actually had to be removed, cleaned, and put back.

I hope they fixed it. Haven't seen the error for a few minutes. Thank goodness I have a five year warranty!