I think that it is true that what is helpful varies from person to person. However they have to have already made guidlines on what to do to help. However it was so far off helping it was funny (not really). I think that they need to focus their attention on getting a person grounded and grounded enough to call someone to come over or find a safe place to go. I remember her saying to me I cant be on the phone with you all night. The whole phone call lasted 5 minuts I checked my cell phone. SHe also got mad at me because I laughed at her when she said I could grow from this experience. Her tone changed and she was iratated. Here I was bleeding on the floor and calling the crisis line. I hate the crisis line. One of my friends from way back called them once suicidal and they ignored her. SHe died that night. SO I dont call the crises line for fun. I have to be really bad off to call them. They need training. They dont live in our shoes and what they learn in school or training is just stupid. You dont tell someone who is not grounded not to fight the flashback becasue it will make it worse. Yeah thats safe. Just let it come and I gotta go I have more important crisis to deal with good luck. UGGGGGGG