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suggestions on how to train our therapists to be better people, handle our problems more helpfully, and gain more satisfaction and happiness in their own lives? Maybe fresher, brighter, more glowing skin, too...

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LOL -- When i hear the word train I think of two things. One is my dog and how I give her a little biscuit when she sits. However, I don't think T would perform for dog biscuits so perhaps some kind of reward, like a nod of approval or a smile when he gets it right?

The other thing was when my kids were little, and I rewarded them for going in the potty.
I gave prizes from the dollar store for making it. Hmmmm, maybe we could make up coupons for some kind of "T" rewards. You know, like those corny coupon books that you can buy for valentines day -- they have things like "one free backrub" or "one day of driving." Then when they "get it right" we could give them a coupon!

What would the T Reward Coupons say?

.............This coupon good for one session where client does not cry

.............This coupon good for one session where client doesn't show up and you charge her.
..........This coupon good for one session where client is able to state her needs matter of factly

and so on