:-)
Thank you earthmama, Chaotic13, Jbug -- for responding. Just hearing that other people struggle with this or have dealt with this is helpful!

I guess it was a double-whammy for me this morning...not only did I call and leave T a message, but I also started my first thread here on PC.

I'm working on asking for support when I need it, rather than waiting until things get sooooo bad that it is urgent.

Thanks again for listening, and offering some virtual support for me.