Hi there. I'm betting that writing about your anger in this forum helped. I find that talking to someone about my anger helps too.....however, talking to the person I'm angry at rarely helps because they always get defensive and can't hear how I feel.

I have the same problem understanding people on the phone when I have to call Avon for my business. They have folks from India answering their phone calls and most of them have a very heavy accent. It is frustrating to say the least.