Hi, girl, and welcome!

It might take a bit for them to sort through the mail, hand it out to the best qualified, etc. In that case, I wouldn't think a week a long time though I know it must feel like a lifetime when dealing with something big.

I would submit another maybe and keep watch.

In the meantime, there's alot of support here to help while you're searching for answers. You'll find alot of support here, with great resources and many to share life experiences that might help.

KD