Makes sense to me. If the system were functional most of the time, or dysfunctional in the same way most of the time, then we would be able to predict it and adapt and know what to do to get by. When sometimes the system seems to be working okay, and then it doesn't work right for who knows what reason, it is confusing and it's easier to conclude that we must be the problem, especially when the system encourages us to think that we are the problem because they don't want to look closely at themselves.