Hey there my friend...here is norton's how to sheet ... http://service1.symantec.com/SUPPORT/nip.nsf/docid/2003071515220236

you might try updating java...http://www.java.com/en/download/index.jsp...

make sure you don't have windows firewall turned on...it's turned on by default...http://www.microsoft.com/windowsxp/u...2_wfintro.mspx