Thread: hotlines
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Old Oct 21, 2008, 10:20 AM
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pachyderm pachyderm is offline
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Member Since: Jun 2007
Location: Washington DC metro area
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Quote:
Originally Posted by _Sky View Post
Don't be afraid to call. But do be very clear up front that you are calling for talk help, and don't want them to overreact. Putting them at ease at the beginning will allow them to focus more intently on what you do say, rather than worrying in the back of their mind if they need to call help for you.
In other words, you have not only to control your own sense of panic, but be ready to control that of the volunteers too.
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