she is calling me miss lastname or possibly ms lastname (accent is a little tricky).
i need her to stop doing that because back home people only do that when the implication is that you are being a 'right miss' (ie acting like a 2 year old throwing a tantrum).
i think she means it polite, though.
i say i have an appointment to see... well... first time i asked for first name last name. second time i asked for dr. last name. i had to say it twice both times but not sure if that is a function of both of those being novel or the accent being novel. i'll tell her to call me firstname at some point and ask what i should call her, i guess. i would expect that first name would be fine...