Because of the chat program being as it is, every time you log on, you need to reset how you want your settings to be. The chat program does not save any settings. The only thing one can save is their chatroom avatar by going to your profile and clicking on "Edit your details" and scroll all the way to the bottom of the page....there you can enter the //andNumber of the chatroom avatar you wish to always use, then click save.
Sorry I can't be of more help.

sabby