I used to work at a call center too....and YES it is honorable! _You_ are honorable greenleaves
I was also a waitress and sooo sensitive when I would introduce myself that I would be serving them and taking care of them and all they say is I DRINK COFFEE back without returning even my glance..it hurt..or pick up the coffee cup and motion OVER HERE FILL IT NOW and I have eight other tables....whose tips I could be losing if I do not tend to them, too...
Even an "I do not want any onions on my burger!" just the way it was said even that would hurt me

Poor little onions...so unwanted..lol
I found my way out and went back to school I do not know if that is something you would consider although you are fine and perfectly fine just as you are a sweet caller