yea, we got in touch. i called her at the office last night and she was actually there. we talked for 45 mins. however, now i have a whole new set of problems. she claims she was just "busy" and didn't have the time to call me. She didn't really seem sorry either. The whole insurance stuff is still up in the air, and she almost tried to tell me she couldn't see me until it was cleared up. I see her today, though. Last night i had all these things planned to say and i planned to make sure she didn't interrupt or even talk at all. i just wanted to get everything off my chest. however this morning i am in a different place and i'm not as emotional so i don't know if that tactic will work. i just want things back to normal again...