ok. just a wee bit of info... I finally received the ok to order new wrist splints. I called the brace office, got their fax number, faxed the prescription and a printed note about exactly what was wanted (and they have provided me with splints before.) This was a month or two ago. I need long braces with thumb spicas (support)

They called last week for me to come in for measurement, fitting. HUH? ok... they had some in stock for me. ok.

I went this morning (got lost on the way.) NOT. The request had gone from me to them but then went to the adjuster to the mother company/authorized pharmacy. No record of my script nor note... but the way it came back from the adjuster?

two (2) wrist splint with finger.

If it wasn't meant to be offensive, it would be funny.