Oh, I also called Office Max to tell them the printer cartridge I bought from them is defective, but I don't have the box or the receipt. The girl I talked to felt so bad because I bought one of the O Max refurbished ones instead an HP new one, she said to bring it in and she'll take care of me. Whooo hoooo!! That's $30 NOT down the drain.

I was kind of worried they'd tell me "too bad, all sales are final on ink cartridges." so that was an accomplishment for me, to not feel too intimidated to call.