Why do you and I think this way, and many people do not?
It is very disheartening to hear this story repeated time and again due to reliance solely on medications that give only partial response (if any).

People place way too much trust in medications and white coats.
I think medications used as the sole modality absence real therapy make for a recipe for an eventual spiral, side effects from medications, and even more medications down the line.

They need to be used as adjunct to real therapy rather than the sole modality. There are no magic pills. Medication is only one part of the answer. To only take medications is to short-stack yourself on your support through a difficult but manageable problem.

The difference between dealing with the source vs. what seems to be poor symptom management is that she isn't coming to terms with the cause of the anxiety. This avoidance of the issue only enables the anxiety and makes one reliant on medication that doesn't entirely address the problem.

A specialist in psychology is a therapist, not an M.D. whose toolbox is comprised of medications to treat symptoms, which usually are partially effective at best and have side effects. I would argue therapists who are psychologists are far superior to psychiatrists in their knowledge of psychotherapy and psychology.

I hate when people suffer needlessly.