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nina52 · Mar 07, 2009, 12:10 AM

Quote:

Originally Posted by SICKlySweet

Hello I have been having this hair problem for only the past few months and was wondering what knowledge others have of this as well? What they've done or if you may be a hair stylist, or Chemist for that matter.

I hope to not confuse you too much, if so just ask, and I will do my best answering.

In early December of 2008, I went to have my hair corrected to remove the darker yellowiness, I am trying to get it Platinum. It was lightened quite a bit, and I was than told that to keep brassiness and yellow tones out of it, I should use this "toning shampoo and conditioner" (purple shampoo) I was also told that it would only take 2-3 more applications of bleaching to get it to my desired color.

When I came back in two months later for root-touch up and another full head application. I am told from using this toner shampoo, the ends of my hair kind of went grayish, and I got a few pin stripes of bluey/purplish color from the shampoo, (which I noticed) BUT I also noticed that it did neutralize the yellow quite a bit. I hadn't been told not to use it every shampoo which I had been. They than told me I was not supposed to do that, hence the gray,purple, blue colors in the hair. I am to use it every 2nd or third wash.

They bleached the roots and toned it (this is a college with instructors) so I have not blamed the students at all. I am already aware that the instructors just may not know what they are doing. (there have been other complications as well) Because I have had a negotiating problem, which I worked out with the admin after they dyed my hair the second time, a baby duck yellow, and said to get it to my desired color I would than have to use the toning shampoo.

I also understand with the amount of chemicals already in my hair, even if they were to do the same process as the first time, it may not work out. I came back in a few days later for a correction of that. It was much better, practically the same color it ended up as the first time I had come in for last December.
Anyhow

They than start passing around the word "toner" separate from the toning shampoo ( it is a part of the process, bleach than tone) and what I've come to realize is that this toner is a Dye, which puts color into the hair. And as we know Bleach takes color out. I am also aware of the fact that over bleaching causes the hair to basically fall out/break off/ect.. BUT why do they use toner???? when I want Platinum, where there is no yellow at all????

****ALSO TAKE NOTE THAT I HAD THE WRONG DESCRIPTION AT FIRST, I WAS CALLING IT ***A WHITE WHITE PLATINUM BLONDE**** The thing that is I guess difficult or confusing is that I don't want Blonde, I want Platinum, and that Platinum is a type of Blonde. haha Geez. Not wanting to make this more complicated. UGH.

Now I have been told that it will take much longer than those 2-3 more applications to get my desired color. That's fine.

BUT my other misunderstanding is even after all this time (however long it may be to get to my desired color) which is blamed on how dark my hair is and this purple toning shampoo and the chemicals in my hair. When I go in for ROOT TOUCH UPS, my roots will be dark again, and what are they not going to be lightened to the same color as the rest of my than Platinum hair???? Is this just because they don't want to damage the whole head of hair? But they are able to get the roots from than on after to match it?

Plus I have had my bangs and underneath section of my hair platinum b4 while the rest of my hair was my own hair color. (this was a year ago) That person than did it again to my whole head, and had problems. I hadn't done anything else to it, it was growing out) And that person did it in one application. In a professional setting. Bloody Expensive. So if they dyed it/bleached it (whatever) maybe they just do not have the right color at this college??? To do it the first time.

Plus these instructors keep telling me that this toning purple shampoo is what makes it this platinum and that u can't just have platinum??? As soon as I alternate with a normal shampoo, it just goes right back to this aweful yellow. And it only really starts to neutralize the yello after a few washes of toning shampoo. AHHHHH So now I just have gone back to shampooing with the purple toning shampoo every time. I am still very worried that it looks blue/purple/gray. It's dull looking. HELP! Waaaa Can I cry now??

Also a student there said to try Clairol Shimmer Lights Shampoo and Conditoner, I've been using Joico. The Clairol really turns my hair just a light blue. HAHAHA It is sooo frustrating.

I have decided that when I go back in for the next root touch up, that that is all I will do, because I think my hair needs a break<<<I made a funny, since that is what it's been doing, Breaking.

So now that I've made it allllll confusing if there is anyone out there that knows anything lemme know. Thanks. Most Appreciated.

P.S. I find that I finding humor in it helps me cope, as I have already cried a few times over it, I am NOT ready to give up, that is not an option to let it grow out (AWEFUL) or redye it my own color. Nope Nope Nope

Dear Sweet, This sounds a lot more complicated than it had to be. Sounds like this school doesn't know what they are doing, and keep coming up with all kinds of excuses, perhaps they really don't know how to give you what you want.
I have been a hairdresser for 34 years now, and even I am confused. What is your natural color? Have they been using bleach? Now try and explain to me all of the colors in your hair now, and where they are. Also I would start out now doing some heavy condition treatments, and you can also use a leave in one. Let me know and I will try and help you ok?