I know that I can be a bit abrasive but when I'm told "youre yelling at me" I never think I am. Its just really frustrating because half the time the problem is being able to pinpoint exactly what the issue is. So it's even more frustrating knowing what the issue is but not being able to fix it. I know that people are going to hear what they want, I just don't know why it always comes across as an attack? And I think that after almost 3 decades of having one communication style, it'd probably be pretty impossible to change it y'know? Thanks for the response.