[ifst5]

Hello,

I'm not in the habit of making threads here but I could really do with putting out there how difficult things have become for me.

I received a letter this morning from my care coordinator which not only proves a break in confidentiality but highlights even further their motive for treating me so badly. I've registered my concerns with the complaints team and I am able to make it a formal complaint - but I also have to state what outcome I want. How can I ask for something that's provably non-existant?

I'm now left with no one from my care team who I can trust with the slightest bit of information and sadly it couldn't have come at a worse time.

I'm feeling exceptionally vulnerable. I'm 23 tomorrow, have nothing and no one and now I don't even have a means of trying to rectify that. I'm totally alone and there's nothing more i can do.

Sorry for the long post.

[atomicc]

I'm sorry you feel like you have no one to trust. Could you perhaps find a new care team at a different center? Have you spoken to this person about how's she's hurt you?
I know what it's like to feel like you're totally alone but feel free to pm if you need someone to talk to.

[ifst5]

No there's no other team I can transfer too (it's not how it works in the UK). My care coordinator isn't available today but i've been told they won't be contacting me until they're able to find out what's going on from someone other than myself. Totally messed up. It's too difficult to go into further but this is a serious breach of patient confidentially and what's worse no one seems to care for my current welfare or the effect this new disaster will have on it. Thanks for replying though, it's nice to be heard.

Typical of the mental health team, I feel angry for you, Call them and demand you be seen as you're struggling, They shouldn't be breaking yout confidentiality.

Message me if you want to talk.

[ifst5]

Krazy Cat

I've just got off the phone with a manager higher up who I didn't expect to get a call back from. I didn't really explain the situation very well but I'm going to write to him about everything that's been going on and hopefully from there things might actually get better. I don't know what I'm going to do in the meantime, my consultant hasn't bothered to get in touch for over a year and my CC is using this current turn of events to be behave even worse towards me. I suppose I just have to keep in mind that if I've survived this far I might be able to stick it out a bit longer.