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Default Oct 19, 2021 at 01:08 PM
  #21
I turned off the anti-virus and im still locked out.
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Default Oct 19, 2021 at 02:17 PM
  #22
Quote:
Originally Posted by VabGirl View Post
I turned off the anti-virus and im still locked out.
Do you have a VPN outside of your antivirus, such as through your internet service provider? Perhaps check on that, but do turn your antivirus back on. You don't want it off for a prolonged period of time. You need your antivirus on. Your settings is all that you needed to check though.

The VPN is sometimes a separate feature outside of the antivirus. Try looking into that.

Hope that helps.
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Default Oct 23, 2021 at 07:38 PM
  #23
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Originally Posted by VabGirl View Post
I cant get into chat at all. Just keeps trying to connect but wont. I guess the upgrade will keep me from chatting.
I thought it was just me.

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Default Oct 23, 2021 at 10:13 PM
  #24
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Originally Posted by Buffy01 View Post
I thought it was just me.

Im sorry you cant chat either. Please undo the update so we can chat again.
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Default Oct 26, 2021 at 06:57 AM
  #25
@VabGirl can you please go here (no need to register, enter in any name you'd like):

BlaB! AX Pro Preview - Standalone

and let me know if you can connect and chat in this demo app? I'm working with the developer to try and troubleshoot & resolve your issue.

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Default Oct 26, 2021 at 08:18 AM
  #26
Thanks for helping. That wont connect either.
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Default Oct 26, 2021 at 08:34 AM
  #27
So it appears that either javascript or cookies are somehow disabled in the browser you're using to try and connect to chat. While this is unusual, sometimes people either do this to help protect their privacy, or some antivirus or anti-malware software may do this on your behalf.

Can you double-check these settings in your browser?

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Default Oct 26, 2021 at 08:49 AM
  #28
How do i do that?
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Default Oct 26, 2021 at 09:09 AM
  #29
Make sure javascript is enabled:

How to Enable JavaScript on Mozilla Firefox - enablejavascript

Should read "true" when you follow the instructions. If it already says "true" then javascript is fine.

For cookies, type this into your web browser:

about : preferences#privacy

(remove the spaces around the colon : mark)

and make sure it's set to "Standard" privacy. If it's set to something else, change it to Standard.

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Default Oct 26, 2021 at 01:12 PM
  #30
Thanks....
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Default Oct 26, 2021 at 01:20 PM
  #31
javascript already says true.
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Default Oct 26, 2021 at 01:20 PM
  #32
If it helps i can chat in other places, this is the only place i cant chat.
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Default Oct 27, 2021 at 10:05 AM
  #33
And your cookies setting....?

Other places don't use the same chat software; every website pretty much uses different things.

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Default Oct 27, 2021 at 12:14 PM
  #34
Quote:
Originally Posted by DocJohn View Post
And your cookies setting....?

Other places don't use the same chat software; every website pretty much uses different things.
Thank you for explaining.

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Everyone can do magic - Cassie Nightgale the good witch.

Dear Diary today will be different today I can smile it will be genuine because today is the day I get to live.

This life will be good and beautiful, but not without heartbreak.

In death come peace. But pain is the cost of living.

Like love, it's how we know we're alive.

And life goes on.

That my life weird, messy, complicated, sad, wonderful, amazing, and above all epic and I owe all to Stephen. - Eleanor Gilbert Vampire Diaries
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Default Oct 28, 2021 at 06:00 AM
  #35
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Originally Posted by Buffy01 View Post
Thank you for explaining.
Can you chat now?
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Default Oct 28, 2021 at 09:57 AM
  #36
Quote:
Originally Posted by DocJohn View Post
And your cookies setting....?

Other places don't use the same chat software; every website pretty much uses different things.
I tried and there is nothing about standard privacy.
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Default Oct 28, 2021 at 09:59 AM
  #37
aboutreferences#privacy
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Default Oct 29, 2021 at 07:01 PM
  #38
I have to change to Chrome browser to get into chat. Others including myself cannot get in with Firefox based browsers.

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Default Oct 29, 2021 at 07:48 PM
  #39
@Buffy01 you can chat. I just saw you in chat today.

Yes, I always use Chrome. I doubt Internet Explorer would work either. Microsoft doesn't even support it anymore.
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Default Oct 29, 2021 at 07:58 PM
  #40
I miss chat alot.
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