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Old 10-19-2021, 01:08 PM   #21
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Default Re: Minor chat update

I turned off the anti-virus and im still locked out.
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Old 10-19-2021, 02:17 PM   #22
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Default Re: Minor chat update

Quote:
Originally Posted by VabGirl View Post
I turned off the anti-virus and im still locked out.
Do you have a VPN outside of your antivirus, such as through your internet service provider? Perhaps check on that, but do turn your antivirus back on. You don't want it off for a prolonged period of time. You need your antivirus on. Your settings is all that you needed to check though.

The VPN is sometimes a separate feature outside of the antivirus. Try looking into that.

Hope that helps.
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Old 10-23-2021, 07:38 PM   #23
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Default Re: Minor chat update

Quote:
Originally Posted by VabGirl View Post
I cant get into chat at all. Just keeps trying to connect but wont. I guess the upgrade will keep me from chatting.
I thought it was just me.
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Old 10-23-2021, 10:13 PM   #24
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Default Re: Minor chat update

Quote:
Originally Posted by Buffy01 View Post
I thought it was just me.

Im sorry you cant chat either. Please undo the update so we can chat again.
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Old Yesterday, 06:57 AM   #25
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Default Re: Minor chat update

@VabGirl can you please go here (no need to register, enter in any name you'd like):

BlaB! AX Pro Preview - Standalone

and let me know if you can connect and chat in this demo app? I'm working with the developer to try and troubleshoot & resolve your issue.
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Old Yesterday, 08:18 AM   #26
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Default Re: Minor chat update

Thanks for helping. That wont connect either.
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Old Yesterday, 08:34 AM   #27
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Default Re: Minor chat update

So it appears that either javascript or cookies are somehow disabled in the browser you're using to try and connect to chat. While this is unusual, sometimes people either do this to help protect their privacy, or some antivirus or anti-malware software may do this on your behalf.

Can you double-check these settings in your browser?
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Old Yesterday, 08:49 AM   #28
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Default Re: Minor chat update

How do i do that?
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Old Yesterday, 09:09 AM   #29
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Default Re: Minor chat update

Make sure javascript is enabled:

How to Enable JavaScript on Mozilla Firefox - enablejavascript

Should read "true" when you follow the instructions. If it already says "true" then javascript is fine.

For cookies, type this into your web browser:

about : preferences#privacy

(remove the spaces around the colon : mark)

and make sure it's set to "Standard" privacy. If it's set to something else, change it to Standard.
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Old Yesterday, 01:12 PM   #30
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Default Re: Minor chat update

Thanks....
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Old Yesterday, 01:20 PM   #31
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Default Re: Minor chat update

javascript already says true.
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Old Yesterday, 01:20 PM   #32
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Default Re: Minor chat update

If it helps i can chat in other places, this is the only place i cant chat.
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Old Today, 10:05 AM   #33
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Default Re: Minor chat update

And your cookies setting....?

Other places don't use the same chat software; every website pretty much uses different things.
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Old Today, 12:14 PM   #34
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Default Re: Minor chat update

Quote:
Originally Posted by DocJohn View Post
And your cookies setting....?

Other places don't use the same chat software; every website pretty much uses different things.
Thank you for explaining.
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