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Founder & Your Host
Community Support Team Chat Leader
Member Since May 2001
Location: Greater Boston, MA
Posts: 13,560
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#1
The new chat update installed this morning should resolve ghost users who are inactive not being logged out when accessing chat via a mobile device.
Please let me know if this resolves the issue or not, so we can relay feedback to the developer if further work is needed. Thanks and enjoy! __________________ Don't throw away your shot. |
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Buffy01
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Buffy01
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Legendary
Member Since Mar 2018
Location: United States
Posts: 10,760
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#2
Thanks Doc John!
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Buffy01
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Buffy01
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Legendary
Member Since Mar 2018
Location: United States
Posts: 10,760
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#3
Most things seem ok, and I haven't noticed any of the bouncing we used to see.
One odd thing is that chat kept kicking PenultimatePeril out while she was actively chatting. She told me she was on a macbook using Safari. It may be a Safari issue, because most of us use Chrome and haven't had problems. |
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Buffy01
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Buffy01
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Member
Member Since Jul 2021
Location: virginia
Posts: 251
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#4
I cant get into chat at all. Just keeps trying to connect but wont. I guess the upgrade will keep me from chatting.
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Buffy01
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Buffy01
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Wise Elder
Member Since Oct 2017
Location: USA
Posts: 9,626
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#5
__________________ Everyone can do magic - Cassie Nightgale the good witch. Dear Diary today will be different today I can smile it will be genuine because today is the day I get to live. This life will be good and beautiful, but not without heartbreak. In death come peace. But pain is the cost of living. Like love, it's how we know we're alive. And life goes on. That my life weird, messy, complicated, sad, wonderful, amazing, and above all epic and I owe all to Stephen. - Eleanor Gilbert Vampire Diaries |
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Member
Member Since Jul 2021
Location: virginia
Posts: 251
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#6
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Legendary
Member Since Mar 2018
Location: United States
Posts: 10,760
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#7
@VabGirl what device and what browser are you using?
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Buffy01
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Buffy01
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Member
Member Since Jul 2021
Location: virginia
Posts: 251
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#8
Firefox and a regular computer.
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Buffy01
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Buffy01
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Legendary
Member Since Mar 2018
Location: United States
Posts: 10,760
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6 10.6k hugs
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#9
Try Chrome. That works for me.
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Member
Member Since Jul 2021
Location: virginia
Posts: 251
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#10
Will try.
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Member
Member Since Jul 2021
Location: virginia
Posts: 251
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#11
Same thing with chrome. Unless you fix chat i guess i wont be back. Will miss everyone. Cant chat be like it was?
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Elder
Member Since Mar 2017
Location: Florida
Posts: 5,057
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#12
@VabGirl try clearing your cookies.
__________________ Guiness187055 Moderator Community support team |
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Member
Member Since Jul 2021
Location: virginia
Posts: 251
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#13
Is that the same as temporary internet files? I found that and delelted them
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Member
Member Since Jul 2021
Location: virginia
Posts: 251
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#14
Did no good. Still cant connect to chat.
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Member
Member Since Jul 2021
Location: virginia
Posts: 251
2 31 hugs
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#15
I typed in how to delete cookies and did what it said. I still cant connect. Tell everyone the reason im not in chat anymore is because ive been locked out. Will miss everyone alot.
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Legendary
Member Since Mar 2018
Location: United States
Posts: 10,760
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#16
I don't know much about technology. Not sure what the problem could be.
Are you on a Mac or PC? |
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Member
Member Since Jul 2021
Location: virginia
Posts: 251
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#17
I am on a PC. Chat has never worked on my phone.
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Legendary
Member Since Mar 2018
Location: United States
Posts: 10,760
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#18
What version of windows do you have?
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Member
Member Since Jul 2021
Location: virginia
Posts: 251
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#19
Windows 10
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Legendary
Member Since Mar 2018
Location: United States
Posts: 10,760
(SuperPoster!)
6 10.6k hugs
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#20
Have you tried the Edge browser?
Also, the bouncing issue is still happening. I saw it with Holy Ina yesterday and Gogu has been bouncing for hours. |
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