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Old 10-11-2021, 08:20 AM   #1
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Arrow Minor chat update

The new chat update installed this morning should resolve ghost users who are inactive not being logged out when accessing chat via a mobile device.

Please let me know if this resolves the issue or not, so we can relay feedback to the developer if further work is needed. Thanks and enjoy!
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Old 10-11-2021, 08:51 AM   #2
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Default Re: Minor chat update

Thanks Doc John!
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Old 10-11-2021, 06:55 PM   #3
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Default Re: Minor chat update

Most things seem ok, and I haven't noticed any of the bouncing we used to see.

One odd thing is that chat kept kicking PenultimatePeril out while she was actively chatting. She told me she was on a macbook using Safari. It may be a Safari issue, because most of us use Chrome and haven't had problems.
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Old 10-12-2021, 09:39 PM   #4
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Default Re: Minor chat update

I cant get into chat at all. Just keeps trying to connect but wont. I guess the upgrade will keep me from chatting.
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Old 10-13-2021, 06:03 PM   #5
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Default Re: Minor chat update

@VabGirl what device and what browser are you using?
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Old 10-13-2021, 06:50 PM   #6
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Default Re: Minor chat update

Firefox and a regular computer.
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Old 10-13-2021, 08:10 PM   #7
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Default Re: Minor chat update

Try Chrome. That works for me.
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Old 10-14-2021, 05:55 AM   #8
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Will try.
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Old 10-14-2021, 09:23 PM   #9
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Default Re: Minor chat update

Same thing with chrome. Unless you fix chat i guess i wont be back. Will miss everyone. Cant chat be like it was?
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Old 10-15-2021, 12:03 PM   #10
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Default Re: Minor chat update

@VabGirl try clearing your cookies.
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Old 10-15-2021, 03:44 PM   #11
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Default Re: Minor chat update

Is that the same as temporary internet files? I found that and delelted them
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Old 10-15-2021, 04:47 PM   #12
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Did no good. Still cant connect to chat.
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Old 10-15-2021, 05:05 PM   #13
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I typed in how to delete cookies and did what it said. I still cant connect. Tell everyone the reason im not in chat anymore is because ive been locked out. Will miss everyone alot.
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Old 10-15-2021, 07:37 PM   #14
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Default Re: Minor chat update

I don't know much about technology. Not sure what the problem could be.

Are you on a Mac or PC?
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Old 10-15-2021, 08:14 PM   #15
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I am on a PC. Chat has never worked on my phone.
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Old 10-16-2021, 07:44 AM   #16
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What version of windows do you have?
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Old 10-16-2021, 11:15 AM   #17
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Windows 10
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Old 10-17-2021, 07:47 AM   #18
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Default Re: Minor chat update

Have you tried the Edge browser?

Also, the bouncing issue is still happening. I saw it with Holy Ina yesterday and Gogu has been bouncing for hours.
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Old 10-17-2021, 05:29 PM   #19
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I sure miss chat. If the bouncing is still happening can they undo the update they did?
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Old Yesterday, 07:07 AM   #20
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Default Re: Minor chat update

Have you tried your antivirus settings or extensions for your browser to see if maybe something like an ad block setting or VPN assignment is preventing you from entering chat? I don't do chat, but I saw this thread caught my eye, so I'm guessing that it could be something related to either your antivirus or extension settings, or if you have a special VPN set up. If it's the settings, you can try turning off one feature at at time temporarily to see if you can get in. Maybe that might help??
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