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Founder & Your Host
Community Support Team Chat Leader
Member Since May 2001
Location: Greater Boston, MA
Posts: 13,557
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#1
The new chat update installed this morning should resolve ghost users who are inactive not being logged out when accessing chat via a mobile device.
Please let me know if this resolves the issue or not, so we can relay feedback to the developer if further work is needed. Thanks and enjoy! __________________ Don't throw away your shot. |
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Buffy01
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Buffy01
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Legendary
Member Since Mar 2018
Location: United States
Posts: 10,760
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#2
Thanks Doc John!
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Buffy01
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Buffy01
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Legendary
Member Since Mar 2018
Location: United States
Posts: 10,760
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#3
Most things seem ok, and I haven't noticed any of the bouncing we used to see.
One odd thing is that chat kept kicking PenultimatePeril out while she was actively chatting. She told me she was on a macbook using Safari. It may be a Safari issue, because most of us use Chrome and haven't had problems. |
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Buffy01
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Buffy01
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Member
Member Since Jul 2021
Location: virginia
Posts: 230
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#4
I cant get into chat at all. Just keeps trying to connect but wont. I guess the upgrade will keep me from chatting.
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Buffy01
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Buffy01
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Legendary
Member Since Mar 2018
Location: United States
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#5
@VabGirl what device and what browser are you using?
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Buffy01
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Buffy01
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Member
Member Since Jul 2021
Location: virginia
Posts: 230
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#6
Firefox and a regular computer.
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Buffy01
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Buffy01
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Legendary
Member Since Mar 2018
Location: United States
Posts: 10,760
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#7
Try Chrome. That works for me.
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Member
Member Since Jul 2021
Location: virginia
Posts: 230
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#8
Will try.
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Member
Member Since Jul 2021
Location: virginia
Posts: 230
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#9
Same thing with chrome. Unless you fix chat i guess i wont be back. Will miss everyone. Cant chat be like it was?
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Elder
Member Since Mar 2017
Location: Florida
Posts: 5,057
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#10
@VabGirl try clearing your cookies.
__________________ Guiness187055 Moderator Community support team |
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Member
Member Since Jul 2021
Location: virginia
Posts: 230
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#11
Is that the same as temporary internet files? I found that and delelted them
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Member
Member Since Jul 2021
Location: virginia
Posts: 230
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#12
Did no good. Still cant connect to chat.
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Member
Member Since Jul 2021
Location: virginia
Posts: 230
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#13
I typed in how to delete cookies and did what it said. I still cant connect. Tell everyone the reason im not in chat anymore is because ive been locked out. Will miss everyone alot.
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Legendary
Member Since Mar 2018
Location: United States
Posts: 10,760
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#14
I don't know much about technology. Not sure what the problem could be.
Are you on a Mac or PC? |
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Member
Member Since Jul 2021
Location: virginia
Posts: 230
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#15
I am on a PC. Chat has never worked on my phone.
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Legendary
Member Since Mar 2018
Location: United States
Posts: 10,760
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#16
What version of windows do you have?
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Member
Member Since Jul 2021
Location: virginia
Posts: 230
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#17
Windows 10
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Legendary
Member Since Mar 2018
Location: United States
Posts: 10,760
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#18
Have you tried the Edge browser?
Also, the bouncing issue is still happening. I saw it with Holy Ina yesterday and Gogu has been bouncing for hours. |
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Member
Member Since Jul 2021
Location: virginia
Posts: 230
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#19
I sure miss chat. If the bouncing is still happening can they undo the update they did?
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Account Suspended
Member Since Oct 2021
Location: DELETED
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#20
Have you tried your antivirus settings or extensions for your browser to see if maybe something like an ad block setting or VPN assignment is preventing you from entering chat? I don't do chat, but I saw this thread caught my eye, so I'm guessing that it could be something related to either your antivirus or extension settings, or if you have a special VPN set up. If it's the settings, you can try turning off one feature at at time temporarily to see if you can get in. Maybe that might help??
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