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Old May 09, 2011, 03:50 PM
Anonymous47147
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the signal has disappeared from the AT&T Uverse wireless box. it isn't putting out a wireless signal. its just disappeared. I have tried resetting the whole thing but that didn't work. it isn't just that my laptop isn't connecting... the whole signal isn't there. does anyone know how to fix it?

i tried looking it up on their website. i am still clueless.

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Old May 10, 2011, 04:05 AM
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FooZe FooZe is offline
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I don't know much about wireless per se but I have a lot of general troubleshooting experience. The first thing I'd want to know would be whether the "wireless box" (router?) is receiving a signal from the cable and just failing to pass it along, or whether it's the cable signal itself that's failed. Is there a way you can unplug the cable from the wireless box and plug it into a computer?

If the problem appeared to be with the router itself rather than with the cable or the cable service, I'd want to try a different router on the same cable to see what difference that made. Any way you can borrow one? If you suspect it's the router and there's a pretty good chance you'll need to replace it anyway, you could even buy a replacement and plan on keeping it for a spare if you don't need it this time around. Amazon lists lots of routers for around $50, a few for much less. I keep a whole spare computer.
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