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#1
Apr 20, 2017, 01:41 AM
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Whenever I try and use the drop down chat menu to go into chat, the whole site stops working and my browser, Edge, throws up a pop up window saying "Psych Central has stopped working." and gives me the option to wait for a solution to be found to the problem, or close the tab.
It happens when I click on basically every option in the drop down menu. I have to right click on "No pop-up chat" and use the "open in a new tab" option if I want to get into chat at all. I am using Microsoft Edge on Windows 10. I have cleared my cache multiple times, and the only other thing I can think of is that I'm using Adblock. Would that conflict with the menu? I wouldn't think so.
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#2
Apr 20, 2017, 06:39 AM
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Yes, adblockers can impact the workings of the chat menus, since they open up a new window to show chat. Ad blocking software takes that request as an advertising pop-up, and blocks it. Simply allow the forums domain in your software and you should be all set.
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